Abu Dhabi International Airport (AUH) has received the prestigious "Best Airport for the Middle East region" award from the Airports Council International (ACI).
The award came as a result of the capital's airport score in the 2012 Airport Service Quality (ASQ) survey results - a key benchmark for customer service in the global airports' industry.
Abu Dhabi Airports Company (ADAC) also attained the title of "Best Improved Airport in the Middle East" for Abu Dhabi International Airport, in recognition of the airport's tangible improvements in ASQ overall satisfaction results in the region for 2012. AUH has excelled in categories that demonstrate the operational efficiency of the airport and the quality of services offered. The airport scored 4.40 in ASQ indicators for 2012, an increase from 4.31 in 2011, to place the airport as first in the Middle East after being ranked second last year.
Collecting the award in Istanbul on behalf of ADAC, Engineer Ahmad Al Haddabi, Chief Operations Officer of ADAC, said, "ADAC is proud of receiving the award for "Best Airport in the Middle East" as it is a testament from ACI acknowledging ADAC's achievements in this field, an award the company cherishes and appreciates." WAM/AM/CM