Gulf Air has unveiled a dedicated, local call center number in Pakistan to serve customers and passengers wishing to contact the airline from any Pakistani city.
Effective today, Pakistan-based customers can call +92 21 3565 4483 to automatically connect to Gulf Air’s 24-hour Worldwide Contact Center in Bahrain.
Providing a wide range of services, Gulf Air’s Worldwide Contact Center can assist with all queries relating to ticketing, booking modifications, enrolment to the airline’s Falconflyer program in addition to serving as an invaluable source of current and up-to-date information about Gulf Air’s latest products and special offers, in either English or Arabic.
Ahmed Janahi, Gulf Air A/chief commercial officer said: “We are committed to serving the Pakistan market and part of this commitment involves making direct communications with Gulf Air more accessible in order to assist with a variety of passenger and customer needs — round the clock.”
Janahi said: “This service will offer great benefits and convenience to travelers from Pakistan to the Middle East and beyond, traveling with Gulf Air.”
He added: “Most importantly, we believe that having this dedicated, local call center number for our Pakistan-based callers is a big step in enhancing the way in which we operate and engage with our customers.”
Gulf Air also has dedicated local call center contact numbers in all of: Saudi Arabia, UAE, Kuwait, Qatar, Oman, United Kingdom, US, Germany, France, Thailand and the Philippines.
Catering to passenger demand from across the country, in December last year Gulf Air added two new cities in Pakistan to its network with direct four weekly services to Multan and direct three weekly services to Faisalabad.
Taking the airline’s total Pakistan destinations up to 7, Multan and Faisalabad supplement Gulf Air’s service to five cities in Pakistan: Karachi, Lahore and Islamabad, Peshawar and Sialkot.
Source: Arab News