France's Accor sets up platform to challenge online booking firms

GMT 20:44 2015 Wednesday ,03 June

Arab Today, arab today France's Accor sets up platform to challenge online booking firms

Accor's CEO and chairman Sebastien Bazin
Paris - AFP

French hotel giant Accor on Wednesday unveiled an online reservation platform for independent hotels in competition with TripAdvisor and

The group also changed its name to AccorHotels to match the new site,

The platform, to begin functioning in July, will list some 10,000 hotels in 300 cities and 92 countries by 2018, about three times as many as its current offer.

It follows the acquisition of Fastbooking in April, Vivek Badrinath, who heads the group's digital strategy, told AFP.

Noting that the service would not seek to be exhaustive in its selection as online rivals like Booking, Badrinath said the range of selected hotels would be wide and varied.

"Independent hotel destinations, which represent a very big section of the hotel market -- particularly in the United States -- constitute a very important area of business development," Badrinath said.

Selection criteria for listed hotels will include ratings on TripAdvisor, popularity of destinations among tourists, proximity to locations sought by customers and in many cases reviews by AccorHotels teams evaluating candidates.

Looking to attract as many quality hotels as possible, AccorHotels promises to apply lower commission fees than online travel agencies, and like Booking will pay partners based on the volume of reservations booked.

AccorHotels has also agreed to provide hotels with the contact information of customers using the platform, which has been a major demand of independent hotel operators.

The group currently generates 35 percent of its bookings from online reservations, of which 15 percent are made via smartphones. AccorHotels -- which operates 3,700 hotels and employs over 180,000 people worldwide -- says it is committed to boosting business through the new web service.

"Over the first two years of its operation, this initiative represents additional investment of around 10 percent of the digital project presented in October," an AccorHotels statement said, referring to a 225-million-euro ($253 million) budget created to expand interactive services.  


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